SerialNumber Location

What this guide covers

Looking up where each serialised unit currently is, viewing its move history, and (read-only) confirming its current bin. SerialNumber Location is a search-driven, read-only view; you do not move units from this page — moves go through the picking dialog or a stock-move request.

For the bins themselves see Warehouse Locations. For aggregate product-by-bin see Product Locations.

Where to find it

There is no dedicated top-level page for SerialNumber Location. The view is reached by drilling into a warehouse location's Inventory (link from Warehouse Locations or Product Locations), or via search by serial number from those pages. The same look-up is also embedded in the picking dialog when you scan a serial.

For visual orientation see the Product Locations screenshot — the SerialNumber drilldown opens with the same look-and-feel.

Who can do what

Regular user (any logged-in account, area-gated) — search by serial number / product code / description / location / area; view the unit's current bin; view full move history.
Picker — pick a single serialised unit from the picking dialog into the user's location. Requires the relevant stock-move permission.
Stock-count admin (STOCK_COUNT_ADMIN) — initiate a stock count that includes serialised items.
Custom-assembly admin (CUSTOM_ASSEMBLIES) — assemble multiple serials into a kit at an assembly-enabled location.
Site admin (ADMIN) — full access.

There is no role that lets you edit a serial's location directly from this view — the page is read-only by design. Moves always go through the picking / move-request workflow so the audit trail stays clean.

Searching

Search matches:

Serial number — exact or partial.
Product code / description — to list every serial of a product type.
Location name — list every serial in a specific bin.
Area — list every serial in an area.

Filters:

Status: Active / Not Active — Active is currently in stock; Not Active is moved-out or consumed (sold, scrapped, returned to supplier).

Reading a row

For each serial:

Serial number
Product — code + description.
Location — current bin (or (consumed) / (dispatched) if not active).
Status — active / dispatched / consumed / quarantine.
Move log — clicking the row opens the full move history: every move, its source, destination, qty, date, user.

Actions per row

Pick — opens the picking dialog to move this single unit to your location.
View Move Log — shows every historical move for this serial: inter-location transfers, shipments, returns, consumption events. Filter by status to isolate the active vs the consumed history.
Custom Assembly — for assembly-enabled locations, kit multiple serials into a parent assembly. Requires CUSTOM_ASSEMBLIES.

Common errors and fixes

"Selection Error!" — fires when you click Open Move Request without selecting a serial. Tick the row first.
"No stock count for this location" — clicking View Counts on a location with no historical counts. Create a count first via Warehouse Locations.
Pick button greyed — the item has moveLock = true (e.g. quarantined) or is allocated to a sales order (salesOrderGuid set). Locked items cannot be moved; resolve via the picking dialog or release the SO allocation first.

Tips and gotchas

Serial Number Location is READ-ONLY on this page. To change a serial's location, use the picking dialog (Pick button) or Move Requests (request a move). The page intentionally has no "edit location" control — moves must go through workflow so they leave an audit trail.
A serial in multiple locations is a data-integrity bug. A serialised unit should never appear in two bins at once; if it does, contact RnD with the serial number — it indicates a missed move-completion or a duplicate-creation event.
Primary location is not settable from this page. It's auto-assigned on a serial's first inbound move (typically when received via PO or Local Receipt) and only changes via subsequent moves.
Sales-order-allocated serials can't be moved from this page or via the picking dialog while the allocation holds. Release the allocation in the Sales Order module if you really need to redirect.
Move history is the audit trail — read it instead of trying to reconstruct what happened from work-order timelines. Every move (collect, dispatch, dropoff, scrap, sale) lands here in chronological order.
Inactive serials still appear when you filter for Not Active — useful when investigating a unit that was sold last month.